Pricing SiteLucent eCommerce Monitoring Software

Starting prices / month:

Based on an annual contract and full upfront payment

Free

0

Forever FREE

Because everyone should be able to take control of their online shelves. No credit card required
 
 
  • Monitor up to 500 Product Detail Pages
  • Add blocks of 250 PDP's starting at € 0,18 per PDP
  • Monitor products on 2 webshops of your choice
  • Monitor 5 search keywords per webshop
  • Customize dashboards
  • Access via API
  • Online helpcenter
  • Personalized onboarding
  • Extended Support options
SIGN UP

Premium

79

Scale up!

Unlock extra features and create your own dashboards. Scale at your own pace and pay for what you need. 
 
 
  • Monitor 500 Product pages on 2 webshops
  • Add blocks of 250 PDP's starting at € 0,18 per PDP
  • Add webshops for €12,50 per shop per month
  • Monitor 100 search keywords per webshop
  • Customize dashboards
  • Access via API
  • Online helpcenter
  • Personalized onboarding*
  • Extended Support options
SIGN UP

Premium Plus

600

Tailor made

Customize your widgets and tailor made dashboards to take full control. Get on-site personalized training sessions and extended support.
 
  • Monitor 2.500 PDPs on 10 webshops
  • Add blocks of 250 PDP's starting at € 0,16 per PDP
  • Add webshops for €12,50 per shop per month
  • Monitor 100 search keywords per webshop
  • Customize dashboards & widgets
  • Access via API
  • Online helpcenter
  • Personalized onboarding
  • Extended Support options
CONTACT US

Enterprise

....

Request proposal

Do you want to monitor products on a large multinational scale?
 
OR
 
Do you want to monitor > 1.000 products on a small number of webshops?
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
CONTACT US

 

Frequently Asked Questions

What is a PDP?

PDP stands for Product Detail Page. A product detail page is a web page on an eCommerce site that presents a specific product. On a Product Detail Page we usually find a product title, product images and video's, a product description, price, specifications and reviews. 

How can I choose the product pages that I want to monitor?

After you create a free account, you have to walk through a product selection . Here you can choose the webshops, brands and product categories you wish to start monitoring. 

How do I know if my products are available in SiteLucent's database?

We daily monitor over 1.000.000 product detail pages, mainly in the categories consumer electronics, Do-It-Yourself (DIY) and Fast Moving Consumer Goods (FMCG). More product categories, brands and retailers (worldwide) are added weekly.

In case you cannot select the products that are important to you, there is an option to request product categories, brands and retailers in the product selection process when you create a free account.

Do you want to be sure if SiteLucent covers your products, before signing up? Scan your brand by filling out the form below.

How many products can I monitor with a free account?

When you sign up for a free account you can directly start monitoring 500 Product Detail Pages on a maximum of 2 webshops.

Can I add extra webshops to my account?

Yes, you can add extra webshops to your account for € 12,50 per shop per month if we already cover the specific shop. If we do not cover a webshop yet, we can still start indexing it for you and we will add it to your account. In this case we will charge a one-time set-up fee of € 125,-per shop.

What is personalized onboarding/support?

If you have a scope with multiple webshops and/or countries and specific needs in reporting on the data we will help you onboard in the first 2 months of your subscription, starting with a 2 hour onboarding session. This is included in a premium plus package. For a premium package  we will charge a one-time fee of € 1.200,- for onboarding, which can be mandatory if your scope is complex. In a free account, personalized onboarding is not available.

In a premium plus package, after the onboarding phase, the personalized support also includes target setting-, evaluation- and additional training sessions via video conference if needed.

 

 

Is there a time limitation when using a free account?

No, there is no time limit. SiteLucent chose to offer a forever free version to make eCommerce web monitoring accessible for everyone. We care about that you reach your goals. If these fit within the free version, perfect! Remember, you can grow at your own pace anytime and switch plan whenever your goals ask for it. The sky is the limit!

Which dashboards do I have access to when using a free account?

With a free account you have access to 5 default dashboards. Each of the default 5 dashboards covers a specific topic and contains widgets that can uncover insights to the topic in question. 

The following 5 default dashboards can be found in the Main Dashboard Tab:

  1. Product Listing & Pricing
  2. Product Content Completeness
  3. Product Availability
  4. Ratings & Reviews
  5. Improve Search Results

Each dashboard contains a default set of widgets, related to the topic in question.

What is a widget?

A widget is basically a small application that visualizes your data and thus makes it easy understandable and applicable. SiteLucent currently uses 6 different visualization types: KPI, scatter plot, line chart, bar chart, data table and product overview.

Besides visualization type, a widget can show you different metrics (such as availability, digital completeness score or search rank). Also the dimension, aggregation, time range and, in case of a data table, the table fields can change per widget.

Can I customize dashboards and widgets?

With a free account you have access to preset dashboards and widgets (see question: Which dashboards to I have access to when using a free account). With a Premium account, you can create your own dashboards by selecting widgets that are available in the SiteLucent 'library'. With a Premium Plus account you can create own widgets, together with one of our specialists who will make sure your ideas and wishes become reality. 

What metrics do i have access to when using a free account?

SiteLucent daily monitors over 70 different metrics on product detail pages all over the web. With a free account you have access to default dashboards with default widgets. Within these widgets, the following metrics are available:

  • Product listing: Is a product covered (found online) Y/N?
  • Availability: Is the product in stock Y/N?
  • Days out of stock.
  • Stock text e.g. "Attention: almost sold out!" and delivery text e.g.: "order before 23.59, delivered the next day".
  • Buy Box Coverage:  The number of products for which sellers "own" the buy box. In case of other sellers: Who are other sellers?
  • Selling price and an optional original price.
  • Digital Content Completeness score (DCC score) which includes many metrics that you can read more about here.
  • Review count and review score (star rating).
  • Search rank and category rank. Read more about the search dashboard here.

If you want to learn more about the widget types we use in SiteLucent you can read it here.

What is a DCC score?

If you start using SiteLucent, one of the terms you are bound to come across is the DCC score. The DCC Score is calculated by comparing the content found for the selected product(s) to the defined completeness criteria, and shows the percentage of criteria that are met. 

In short: The DCC score tells you how complete the content of your products online actually is.

Read more about it here 

How is the content completeness of my products calculated?

To measure the completeness of a products' content, we use the Digital Content Completeness score (DCC score). The DCC score is a weighted average of 3 components. The 3 components' criteria can be adjusted to meet your companies specific requirements and wishes. The default score criteria are as follows:

Minimal Content

  • EAN/UPC or MPN code present
  • Selling price present
  • At least 1 customer review
  • Star rating of at least 3.5
  • At least 1 product image present
  • Specs table present
  • Product description present
  • Brand name present in the product title

Basic Content 

  • At least 3 images present
  • Product title contains 7+ words
  • Description contains 30+ words
  • At least 20 customer reviews
  • Rating of at least 4.0

Extended Content

  • Rich (vendor provided) content present
  • At least 1 product video
  • At least 10 customer reviews
  • Star rating of 4.0 or higher
Can SiteLucent monitor products that are 'locked' behind a login?

Yes, we already do this for B2B partners. We would need login credentials and permission from your B2B partner to track their products 'behind' this login. In some cases we make additional agreements so that the product monitoring has as little impact as possible on their platform. 

How can I reach out to you when I need help?

We are happy to help you and want to hear from you whenever you get stuck. This way we can help you reach your goals and you help us improving our software and service continuously.  You can reach us via our contact form or via the live chat option on the right bottom of your screen. 

We can also set up a guided demo of SiteLucent for you, which will be customized as much as possible to your situation and needs.

What is extended support?

Extended support is only available in Premium Plus or Enterprise packages.

The Extended operational support, provided as a shared service, gives you an additional “virtual” team member for 4 to 16 hours per week (€ 50,- per hour). This person is assigned to your account and can support you, hands-on, with all tool related tasks, i.e.:

  • Create and maintain user accounts and (custom) dashboards;
  • Perform basic analysis and prepare, distribute and maintain action lists;
  • Manage and update product lists (i.e. country and/or retailer specific assortments, etc.);
  • Continuous support in adapting content criteria (per retailer) and processing them via attributes in product lists;
  • Create, adapt and process product mapping files for monitoring webshops that do not list EAN/GTIN codes or your own product ID (or ‘MPN code’).
Contact-us
Let us call you back or use our live chat option on the right side of your screen to directly get in contact with us!

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