Implementation is Everything

There's no point in spending money on something great and then never learning to use it properly.

Implementation-Process
Mike, our dedicated Customer Success Manager, guided us through the entire implementation.
Whenever we had questions, the response was quick and clear.
 
A lot is possible, but, most important, we got a solution that fits our needs and our company.
Even though you can't implement such a tool in an organisation within a single day, the whole process went smoothly because of the great support we received from SiteLucent!

Nick van Tolij Channel Sales Manager at TomTom

Nick TomTom

How do we Support you in Implementing our Software into your Organisation?

Onboarding SiteLucent

The Onboarding Process

One of our Customer Success Managers guides you through the SiteLucent onboarding process. View an infographic about the steps of the onboarding process here!

Curious how TomTom experienced the implementation process? You can read all about it in our Case Study.

eCommerce Support

A Dedicated Specialist

Your company and challenges are constantly changing, as well as our software.

That's why a dedicated specialist ensures in weekly calls that your goals and our solutions stay aligned and that you always have access to hands-on help, troubleshooting and advice.

Extended support

Extended Support

We design custom dashboards, widgets and content scorecards to your needs.

New product introduction or obsolete products? We help you keep your assortment lists up to date. We also manage user accounts and provide the necessary training to new users.

 
We want to understand your Digital Shelf challenges and educate and support you and your teams on how to solve them.
Our goal is to deliver a cloud-based solution that is fully integrated into your organisation so that everyone can use it effectively.
 

Marco van Baast Director of Customer Success at SiteLucent

Marco

Tell us about your challenges and learn more about our technology and people!

Contact us

 

eCommerce Analytics