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If shoppers ‘stumble upon’ your product, between all search results, and decide to click and land on your product detail page, some crucial seconds follow…⏱️
Catch shoppers’ attention with product descriptions that trigger emotions. Convince them why it is worth clicking that coveted buy button!
Some crucial seconds follow. Visitors need only 50 milliseconds to decide whether they’ll stay or leave and a few seconds to read scan your product content page.
Just a few seconds of showtime, for you to catch your visitor’s attention, trigger his emotions, convince him why it is worth staying on your page, reading more about your product, and finally, click that coveted buy button.
That last station of your product page visitors’ journey (your product page) is your last chance to:
☑️ Convince readers that your product will make them feel happier, healthier, or more productive.
☑️ Let them feel the pain of the void they’ll be left with if they don’t buy it.
The only objective of a product detail page is that people buy your product online! Subtract any elements from your product detail page that can be distracting the visitor from making them buy your product.
Your customers want to feel like you’re talking to them directly.
How can you do that?
The word ‘you’ appears 8 times in this product description of a Lenco record player.
Using the word ‘you’ in your product descriptions can increase your conversion rate significantly. If you are not using this technique yet, give it a try!
People don’t read product descriptions; they scan them. Make your product description scannable by using:
List everything that:
Remember that customers aren’t buying products; they’re buying results and experiences. That’s why you should not just sum up your product features but also tie benefits to specific product attributes.
A good example of a product page where benefits follow product features is the one of a Tefal coffee maker:
Another great example of how you can totally change the impact you make while simply mentioning the material of your product or describing what the benefit is for the person that is considering buying your product.
Which version looks more attractive to you, and which product would you be more likely to buy?
Using words such as ‘offers’, ‘gives’, and ‘feels’ can easily connect your product’s features and their benefits.
Make your product come to life. Try it yourself!
Use sensory words to describe the sound, smell, feel, taste or sight of the product.
Sensory words increase sales because they make your reader experience your product while reading.
In the example below, Nike uses the words “feels like” to make the reader imagine herself running with these shoes that are so light weighted that you hardly feel them.
Tony’s Chocolonely seems to know how to sprinkle sensory words all over their product descriptions, to make the visitor imagine that sweet, crispy, and creamy mouthfeel:
Not only sensory words help increase sales. Humor is another great way to get and keep the attention of your reader! Tony’s Chocolonely: “You’ll probably enjoy it cherry much..”.
Humor sells. Laughter breaks down barriers. It’s a natural way to create affinity and trust.
When you are reading a story, you forget that you’re being sold to, but you will easier remember what you’ve read – Win-win!
If you cannot find the inspiration to make a story around your product, answer the following questions:
Finish your product description by including social proof (a quote, review, or award).
Online shoppers trust recommendations from other consumers above anything else! In general, shoppers rely more heavily on reviews when looking for specific products. But what product types affect the riskiness of purchase the most and make ratings and reviews even more important?
Highly-priced products
When the price of a product is higher, there is more risk involved in the consumer’s decision, and the customer takes more time and effort before buying the higher-priced product. Having more information via reviews helps to reduce that risk.
New products or seasonal products
Reviews are widely considered a major driver for new products and services diffusion. Online retailers, product manufacturers, and brands may need to pay more attention to early-stage reviews and find a way to promote favorable reviews at that stage.
Safety and Health-related products
How much the product affects health and safety is another important factor influencing the importance of reviews during the buying decision process. For example, a shopper will likely read more reviews when purchasing a new car seat for her child than purchasing toilet paper.
Ensure that you show sufficient reviews on the product pages of products for which reviews are especially important for shoppers.
The top positions on a Search Engine Result Page are the most visible to the site visitors of an eCommerce retailer. These top products typically get the vast majority of the clicks and thus conversions.
To make your products visible and improve the on-site search performances of your products:
Reviews provide fresh and unique content to your product page and valuable input in consumers’ language.
You should constantly monitor and analyze review texts to align product content.
Creating great product descriptions and other product content is not for everyone. You need to know your product and the ideal buyer by heart. It would be best to make your product descriptions come to life using great writing skills, including creativity and imagination.
Let’s assume you are that great writer, or you have someone who does the job for you, and you come to the point that product content is published on multiple sales channels.
Do you then believe the job is done?
It is not!
Be sure that you:
