Yuri Ponjee - Key Account Manager at Signify
Save yourself the time of checking every product page one by one! Get daily-updated views of all customer feedback in one place.
Check review and rating averages for each (set of) product(s), brand, and e-retailer.
Online shoppers trust opinions from other consumers most.
Focus on products that aren’t performing as well as they should. Zoom in on products with little and negative reviews. The red dots in the chart show the underperforming ones.
Learn from reviews. It is valuable input for product development. Align product and marketing content, with the language used by consumers.
A simple ‘thank you’ makes customers feel heard and shows commitment. Promise improvement and come with an allowance for dissatisfied customers and negative reviews.
Monitoring online reviews and ratings can help your company grow. Find out how Signify ran a successful review campaign, powered by SiteLucent’s tooling!
Many recent research reports confirm the powerful effect of customer ratings & reviews on traffic, sales and conversion in e-commerce. Let’s zoom in on some remarkable insights about the effect on customer’s shopping behavior and brand loyalty.
If you want customers to leave meaningful feedback, you have to learn how to ask for reviews. That’s why Power Reviews put together this guide on how to ask for reviews without chasing them down one by one.