Release Notes

Discover what's new at SiteLucent!

LOG IN Contact us

Release notes

March 2021

Full Customer Reviews Module

Full Customer Reviews Module

Download full verbatim reviews and additional information on all eCommerce channels via our API.

Compared to the 'regular' review information, you will receive from all reviews found on a Product Detail Page:

  • The score, title, and verbatim text
  • Possible images and videos that are part of the review
  • The positive and/or negative points highlighted
  • Whether the review has been written about the product itself or about another product/variant
  • If the author recommends the product
  • In which country the review was written
  • The date of the review
  • The nickname of the author

Quick wins:

  • Find out what buyers say about your brand - make all reviews accessible from a single point!
  • Get weekly updates on the newest reviews on multiple sales channels - the newest reviews are often seen as most important for customers but also for search-, and buy box algorithms on marketplaces.
  • Zoom in on negative reviews - improve product content and align product development, based on this valuable feedback. Improve customer experience and lower return rates.
  • Respond to and try to turn negative reviews into positive ones, by promising improvement and come with an allowance.
  • Analyze which keywords are regularly used in reviews. Use this 'language used by consumers' as input for product content. This tactic can improve search rankings.

The full customer reviews module is optional and can be 'switched on' per retailer, at an additional price. Ask your contact person for the possibilities or send an email to support@sitelucent.com

February 2021

New Alerting Interface

 

Alerting New Interface (With Screen)

January 2021

Quick dimensions

Quickly select the 3 most used dimensions (brand, retailer, country) at the right bottom of a widget.

 

Read here more about changing widget views / dimensions.

UI is optimized for adding a new dashboard tab

To organize your dashboards, it is possible to create multiple tabs. 

Deselect all the items for a filter at once

We know your time is valuable, so we are always looking for ways to make things easier and quicker for you!

It was already possible to deselect a single filter option. Now you can deselect all filter options (within one particular view filter) in 1 click! 

Deselect dashboard filters

System messages module
As a user you will be notified of important errors, news, warnings and info after login by in-app notifications. This message can be targeted to all users or a set of specific users in your account.
 
Example System Message
Default dimension override on widget level

For instance, a widget is showing you the number of products per retailer, and you also want to see the number of products per brand. You can then place 2 identic widgets (from the widget library) in 1 dashboard: # of products per retailer.

Then go to the dashboard in question, and override the dimension.

Default dimension override on widget level

Change and view product list owner

It is now possible to see who owns a product list.

If you are the owner, you can change ownership and make someone else owner. The owner of a product list is able to edit, share and delete a product list.

Non-owners are still able to view and download a product list. Because a non-owner can now see who owns a product list, it is easier to reach out to the right person. 

Change and view saved filter owner

It is now possible to see who is the owner of a saved filter.

If you are the owner, you can change ownership and make someone else owner. The owner of a saved filter is able to edit, share and delete a saved filter.

Non-owners are only able to view a saved filter when it is shared with them.

Because a non-owner can see who owns a shared saved filter, a common issue where product lists cannot be cleaned up because one or more tags are used in saved filters, is now easier to solve. 

To solve this issue, the owner has to update or delete the saved filter(s) in question.

View widget and dashboard ID

Dashboard ID

You can now identify a dashboard ID by clicking the i-icon in a dashboard. 

Widget ID

A widget name can be overwritten and thereby become hard to identify. The widget ID can be found by:

  1. Clicking the hamburger-menu of a widget in a dashboard and click the i-icon > settings tab
     

     
     
  2. You can also navigate to your widget overview and find the ID in the left column.

Both a dashboard and Widget ID can be used for IPA purposes or, in case there is an issue with a specific dashboard or widget, it is easier and faster for our support to team to identify and solve the issue. 

UI change: Highlighted share-icons

When an object such as a dashboard, product list or saved filter is shared with other users, the share-icon will turn green.

UI change: Original widget name is visible
It was already possible to override widget names. If a widget name override is set, the original widget name is now displayed at the edit dashboard page.
 
The widget overview is searchable by ID

Each widget has a unique ID. When you navigate to widgets:

You can now search on ID #:

UX change: Change password

Navigate to My Profile > Profile settings to change your password.

December 2020

Changeover Switch for Retailer Assortments

Not every retailer carries the same product assortment. 

  • Specify which of your products belong within which retailer range.
  • Use a Changeover Switch to turn on 'Retailer Assortments'.
  • Find the Switch Dashboard View Filter just below the Date Range filter.

Retailer assortment switch

Changeover Switch for Retailer Assortments helps you to:

  • Get a reliable view of multiple Retailer KPIs.
  • Keep your custom filters clear and tidy.
  • Define and upload as many unique retailer assortments as needed.

Learn more about using a Retailer Assortment Product List >

Dashboard Click-through

We have made our newest RPO (Retailer Performance Overview) widget, more practical and useful by adding a click-through function. By clicking one of the topic-icons, the relevant topic dashboard opens automatically showing more detailed metrics.

 

Send an email to support@sitelucent.com with your click-through preferences so that we can set it up in your account that way.

Conditional Coloring

Highlight points of attention! As you might have seen in the video above, we have also improved the RPO by adding Conditional Coloring:

  • Content Completeness & Availability ---> values at or above 90% are shown Green, between 65% and 90% are Yellow, and lower than 65% are Red.
  • Days out of stock ---> values up to 3 days are shown in Green, between 4 and 15 days in Yellow, and above 15 days are Red.
  • DCC-related metrics --> values at or above 80% are shown Green, between 60% and 80% are Yellow, and lower than 60% are Red.
  • R&R ratings/stars --> values at or above 4.3 stars are shown in Green, between 3.5 and 4.3 in Yellow, and below 3.5 stars are Red. All %-values same as DCC.

Conditional Coloring feature

Please email support@sitelucent.com in case you want to make changes to the default coloring and KPI conditions.

Assign multiple tags to one product

Assigning multiple tags helps you better organize SKU's into groups. Assign multiple product tags to the same product by separating tag values by a pipe-symbol "|". For instance, to a product that falls under several product categories. 

By adding tags to a product list you create your own custom filters. 

Read here how to create custom filters with product tags >

Multiple Product Content Attributes in a Product List

Add product attributes to measure product content criteria. By adding multiple variants, separated by a pipe-symbol "|",  you can, for instance, add (key)words in multiple languages, and weights or product sizes, written in different formats.

Read about using Attributes to Measure Product Content Quality >